Crisis Support
If you are in an emergency situation and are worried about the immediate safety of yourself or someone else, please call 000
If you need to talk to someone urgently about how you are feeling, please contact:
Options for Mental Health Support
Northern Health is a public mental health service, providing specialist acute, subacute, community and residential mental health services.
Public clinical mental health services are for people with a moderate to severe level of psychiatric illness, or concern regarding a risk to themselves or others as a result of psychiatric illness, or are at risk of developing a serious psychiatric illness
If you or family member require mental health and wellbeing support but don’t meet the criteria to access Northern Health Mental Health Services, there are a number of other organisation that may be able to help:
- Your General Practitioner
- Private Psychiatrist or Psychologist
Search for a psychiatrist https://www.yourhealthinmind.org/
Search for a Psychologist https://psychology.org.au/find-a-psychologist - Medicare Mental Health
Whether you are looking for mental health support for yourself, someone you care about, or just trying to improve your wellbeing – Medicare Mental Health is a good place to start. Medicare Mental Health helps everyone access the mental health and wellbeing services that are right for them. It makes it easier to navigate and choose the most suitable care options, whether that’s face-to-face, via phone, or online. Medicare Mental Health is a free confidential service
Phone: 1800 595 212
Click here for the Medicare Mental Health Website - CAREinMIND Wellbeing Support Service
CAREinMIND Wellbeing Support Service is a 24/7 telehealth provider that offers free professional phone and online counselling for anyone who lives or works in north, central and western Melbourne.
A medical referral is not required to initiate contact. This means free professional counselling can be accessed anywhere, at a time that is convenient to you
Call and talk with a professional counsellor now on 1300 096 269 at any time
Click here for the CareInMind website - Whittlesea Mental Health and Wellbeing Local
The Whittlesea MH and Wellbeing Hub Local provides support to consumers, and if comfortable, their families, carers and supporters, to design a care plan that meets their goals and preferences. Adults experiencing distress or wanting support for their mental health and wellbeing can visit or call the service. All support is free and a referral and Medicare card are not required.
Address: 7/1 Danaher Drive, South Morang VIC 3752
Wurundjeri country
Phone: 1800 571 145
Email: whittlesealocalservice@neaminational.org.au
Click here for the Whittlesea MH and Wellbeing Local website
- Headspace
Mental health support for young people and for their families, friends and carers
Phone 1800 650 890
Chat on line https://headspace.org.au/online-and-phone-support/connect-with-us/
Click here for the Headspace website - DPV Health
DPV Health provides a wide range of services and programs to help the north Melbourne community improve their mental health and wellbeing, whatever their age or ailment.
Phone 1300 234 263
Click here for the DPV Mental Health services website - Public Mental Health Service – Northern Health
Public mental health services in Victoria provide specialist acute, subacute, Community and residential mental health services.
Public clinical mental health services are for people with a moderate to severe level of psychiatric illness, or concern regarding a risk to themselves or others as a result of psychiatric illness, or are at risk of developing a serious psychiatric illness
Northern Health is a Level 5 public mental health service. - Northwest Mental Health Triage (NWMH) Triage service
NWMH Triage is a telephone based assessment and support service for people in the north western areas of Melbourne who are seeking support through a clinical mental health service. The triage service which operates 24 hours, 7 days per week. This is a free service.
Phone: 1300 874 243 (1300 TRIAGE) - Child and Youth Mental Health Services
Northern Health is NOT a provider of specialist child and adolescent mental health services. Child and adolescent mental health services (CAMHS) provide specialist mental health treatment and care to children and adolescents up to 18 years of age.
These services assess and treat children and adolescents (0-18 years) with moderate to severe, complex and disabling problems and disorders, and assist those with less severe problems with information and advice about where and how to get help and facilitate referral as appropriate.
Services for Child and Youth Mental Health are provided based on the location where you live.
The link below provides useful information on which service to contact and how to contact Triage to make a referral.
http://www3.health.vic.gov.au/mentalhealthservices/child/index.htm
Darebin & Whittlesea residents should contact 1300 874 243
Hume & Merri-Bek residents should contact 1800 445 511
Mitchell & Murrindindi residents should contact 1300 369 005
Drug And Alcohol Supports
If you are concerned about your own drinking or drug use or concerned about a family member, friend or someone you support, please click here a list of organisations you can contact
Driving and your Mental Health
Refer to the Occupational Therapy Drive Safe Program
Supports for Carers and Families
- Northern East Metro Mental Health and Wellbeing Connect
North East Metro Connect is a warm and welcoming space for families, carers, supporters and kin of people challenged by mental health and/or alcohol and other drug use. They provide a range of services for Victorian families and carers including information, resources and practical support for health and wellbeing. All support is free and referral is not required. People of all ages can access the Connect services.
Address: 3/50 Upper Heidelberg Road, Ivanhoe VIC 3079
Phone: (03) 8850 4150
Email: northeastmetroconnect@accesshc.org.au
Click here for the NE Metro mental Health and Wellbeing Connect website - Tandem Carers
Tandem provides support to the carers, family and friends of people living with mental health issues
Phone 1800 314 325
Click here for the tandem carers website - Carers Victoria
Carers Victoria is the statewide voice for family carers, representing and providing support to carers in Victoria
Phone 1800 514 845
Click here for the Carers Victoria website - Northern Health Families where a Parent has a Mental Illness (FaPMI)
Refer to Mental Health Services - Northern Health Carer Peer Support Workers
Refer to Mental Health Services - The Compassionate Friends Victoria
The Compassionate Friends Victoria provide peer-to-peer support services for individuals (18+ years) bereaved of a child, sibling, or grandchild:
24-hour grief support line: 03 9888 4944 or 1300 064 068
One-on-One Grief Support
Support Groups, Social Gatherings, and Workshops
Accessible Virtual Support – online counselling and virtual events
