Referral
Northern Health now accepts electronic referrals from General Practice utilising your clinics software system. The HealthLink eReferral Solution allows GP’s to pre-populate eReferrals from the clinics software and deliver electronically to Northern Health.
All paper based referrals to Northern Health should be sent via fax:
Statewide Referral Criteria
The Department of Health and Human Services has developed statewide referral criteria to assist GPs and clinicians referring patients to Specialist Clinics. These referral criteria have been developed to improve access to Specialist Clinics in public hospitals by improving the quality and appropriateness of referrals.
For more information on the minimum requirements for referral to each specialty for specific conditions, please visit:
HealthLink SmartForms are being developed for each Specialist Clinic to help GPs meet the requirements of the Statewide Referral Criteria.
If a referral does not contain the minimum required content it will be declined with written notification to the referring health professional and patient.
Referrals to Specialists Clinics
Acutely unwell patients should be directed to the nearest Emergency Department.
Northern Health Specialist Clinics do not accept GP referrals by fax or email.
GP Referrals: use HealthLink SmartForms to send referrals to Northern Health, including investigation results and reports.
Other health services (hospitals, allied health, specialists etc):
Click here for specific service referral information
HealthLinks SmartForms
Northern Health Specialist Clinics has now switched to HealthLink SmartForms for receiving referrals from GPs.
HealthLink is a secure, safe electronic channel for delivery of identifiable clinical information between healthcare providers. MyHealthlink Portal
To access a guide, please view the following links:
Medical Director Quick Start Guide – Medical Director
Video: click here to view
Best Practice Quick Start Guide – Best Practice
Video: click here to view
Genie Quick Start Guide – Genie
Video: click here to view
MedTech Evolution – send via MyHealthlink Portal
Video: MyHealthlink Portal
Zedmed – send via MyHealthlink Portal
Video: MyHealthlink Portal
How to Attach iMed Radiology Reports to HealthLink eReferral Smart Forms – click here for details
Investigations Header: How to Include Patient Identifier on Attached eReferral Investigation – click here for details
For assistance please call:
Northern Health Specialist Clinics
HealthPathways Melbourne
HealthPathways Melbourne provides referring GPs with a comprehensive suite of clinical pathways, including guidance on when to refer and what information is required to accompany a referral.
PHN Support
GPs are advised to contact the Digital Health support team from their PHN.
North Western Melbourne PHN:
Eastern Melbourne PHN:
