Residential In Reach (RIR)


Residential In Reach (RIR) offers specialty health care assessment and a rapid response service for people with complex medical conditions who are living in Residential Aged Care Facilities.

The primary aim of the service is to optimise the resident’s health and wellness and prevent future avoidable hospital admissions.

Our team comprises of Geriatricians and Palliative Care specialists, Aged Care and Medical Registrars, Nurse Practitioner and Aged Care Clinical Nurse Consultants. The team works closely with residents, families, Residential Care Facility staff and General Practitioners. Residents are assisted in achieving their goals, considering future health changes and decisions required with Advance Care Directives.


What to expect from the service?

Assessments and interventions may include:

  • Comprehensive health assessment
  • Review of medications
  • Organising tests (e.g. chest X-ray, urine tests, blood tests)
  • Provision of medications and/or fluids
  • Family support meetings
  • Education about medical conditions
  • Supporting facility staff to identify early clinical deterioration and to action planned care in facilities

Appointment information

Cost:

Free


Following receipt of referral, referrals are triaged and processed within 24 – 48 hours.

Processing involves checking eligibility, confirming referral information, and triaging the priority of the referral.

To refer a patient, please complete the online referral form.


Location

Contact us

The Residential In Reach Office is open Monday to Sunday 8.00am to 4.00pm


Resources


Last edit: 26/03/2026

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